Incorrect System Clock or Timezone Settings
One of the most likely causes of activation errors—other than incorrectly entering the license key—is that the time or timezone setting on your machine is incorrect. Ideally, your time should be synchronized with a reliable internet time source, like time.nist.gov.
Try one of the following links for help in setting your system's clock and setting up synchronization with an internet time source:
- Windows (including Windows 10 and Windows 7):
Set the clock
- Mac OSX:
OS X Yosemite: Set the date and time on your Mac
Inaccessible Hardware IDs
If you're seeing an Activation Hardware ID error like the screenshot shown below, it's possible that your hardware IDs, used to identify your machine in the license activation record, are inaccessible.
RepreZen Support can provision a trial key that uses an alternate hardware ID method. Just open a support ticket, briefly explaining that you're seeing an Activation Hardware ID error on activation, and we'll set you up with a new license key.